Shipping FAQ
Do you allow orders where the shipping address is
different from billing address?
How do you calculate shipping costs?
Can I ship to multiple addresses with a single order?
How long should it take to deliver my package?
I am not a U.S Customer. Will you accept my order?
What options do I have for shipping?
MyHospitalityAgent.com has several shipment options depending on what products you are ordering. Products that can be shipped via a parcel carrier such as UPS .
Products Shipping via Common Carrier Options:
Common Carrier to a Commercial Address with Liftgate: Commercial addresses are those defined by the corresponding carrier as commercial sites. Typically these Addresses are zoned as commercial real estate. Liftgate delivery is provided for those businesses not equipped with a loading dock. Businesses being operated from homes, apartments, or other dwelling where people live on the premises are not considered commercial addresses.
Common Carrier to a Residential Address: This shipping method should be chosen with caution. Most residential areas are not suitable for delivery without a liftgate. The driver in most cases will NOT be able to assist with the unloading of the item.
Common Carrier to a Residential Address with Liftgate: Most residential deliveries via common carrier should choose this method. Note: Most carriers prevent their drivers from assisting with the unloading of heavy equipment other than to lower it via the liftgate to ground level. Please have the necessary manpower available to receive your items with limited delay to the driver.
Do you allow orders where the shipping address is different from the billing address?
Yes we do, however the address must be a physical address and not a P.O. Box. Sometimes a shipping delay may occur if our fraud prevention measures require further verification of the order.
How do you calculate shipping costs?
If the order is being shipped by a parcel carrier, such as UPS or FedEx, we verify the shipping costs through the carrier's real time cost utilities.
If the order must be shipped via a common carrier, we use several freight carrier utilities to calculate the cost.
* Special Information*
*DUE TO THE MUCH HIGHER COST IN SHIPPING TO THE STATES OF HAWAII , ALASKA , AND PUERTO RICO*
Additional Fee's Will Be Required To Cover Shipping And Handling To These States. We Will E-Mail You The Required Amount Necessary to Complete Your order .[At The Bottom Of This Page.] Use the Shipping and payment Utility Box. "Simply " {CLICK THE THE BUTTON } That Corresponds To That Amount needed . This Will Bring You To PAYPAL’S Secure Site .Then Simply Process The Check-out And Your Done.
Can I ship to multiple addresses with a single order?
No, currently, if you need to ship to 2 or more addresses, you will need to process additional orders for each address.
How long should it take to deliver my package?
Most orders arrive within 7 to 14 days depending on the shipment method selected. Orders for large Parcel may take longer. If you need expedited delivery please contact us via phone to ensure that we can meet your delivery schedule.
I am not a U.S Customer. Will you accept my order?
No, At Present we accepting only orders in the United States.
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